This privacy policy notice is served by Rick Miller Limited, Office 2 The Reach, 687-693 London Road, Westcliff-On-Sea, Essex, United Kingdom, SS0 9PA www.rick-miller.co.uk The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website.
If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.
Policy key definitions:
- "I", "our", "us", or "we" refer to the business, Rick Miller Limited, practicing under ‘Rick Miller, Clinical and Sports Dietitian’;.
- "you", "the user" refer to the person(s) using this website.
- GDPR means General Data Protection Act.
- PECR means Privacy & Electronic Communications Regulation.
- ICO means Information Commissioner's Office.
- Cookies mean small files stored on a users computer or device.
Key principles of GDPR:
Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.
Processing of your personal data
Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.
- We are registered with the ICO under the Data Protection Register, our registration number is: ZA104889
- Lawful basis: Consent
- Where our purpose for processing is: 1) we must obtain written consent from you before collecting or starting treatment 2) we must obtain written consent that you agree to the terms and conditions of service
- Which is necessary because: 1) this allows for full explanation of the treatment involved and any risks to you before commencement 2) consent must be sought to the terms of service to protect the interest of the practitioner and Rick Miller Limited.
- We process your information in the following ways:
- Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
- Sharing your information: We do share your personal information with third parties, such as your doctor or another health care professional where you have provided express consent to do so or to not do so would breach safeguarding legislation of adults or children.
- Lawful basis: Legal obligation
- Where our purpose for processing is: compliance with Care Quality Commission guidance
- Which is necessary because: this forms part of hospital practice direction under UK law
- We process your information in the following ways: 1) we create a secure hospital record for you at King Edward VII’s Hospital if your appointment took place at the hospital which involves personal data being collected and stored 2) if you were seen for a domiciliary or online consultation a secure, encrypted file holding your consultation notes are held offline and can be accessed at anytime at your request.
- Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
- Sharing your information: We do not share your information with third parties
- Lawful basis: Vital interests
- Where our purpose for processing is: to progress your treatment in accordance with HCPC guidance
- Which is necessary because: your health and treatment may require us to do so to progress your treatment
- We process your information in the following ways: 1) use your health information to create a dietetic treatment plan 2) create a referral to a medical colleague for further investigations 3) use your data to identify you with a medical insurance company to process a claim that you have provided consent for
- Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
- Sharing your information: We do share your personal information with third parties and they include: 1) medical colleague who you have given oral consent for us to do so 2) medical insurance companies that you hold an account with only
- Lawful basis: Special category data
- Where our purpose for processing is: third party medical partners, such as a medical consultant, where you have given explicit oral consent for us to do so
- Which is necessary because: to support your dietetic treatment
- We process your information in the following ways: 1) Sending sensitive data in a secure correspondence via encrypted email
- Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
- Sharing your information: We do share your personal information with third parties and they include: 1) medical consultants 2) your general practitioner
- Lawful basis: Criminal offence data
- Where our purpose for processing is: should we be of knowledge a law has been broken
- Which is necessary because: compliance with Her Majesty's Courts and Tribunals' Service and UK Law
- We process your information in the following ways: 1) appearing in court to provide impartial medical evidence if a criminal offence has been conducted that involves your data 2) talking to the police about your data if we are legally obliged to do so
- Data retention period: We will continue to process your information under this basis until HMCTS’ processes have been completed
- Sharing your information: We do not share your information with third parties other than those instructed by HMCTS
If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.
Your individual rights
Under the GDPR your rights are as follows. You can read more about your rights in details here;
- the right to be informed;
- the right of access;
- the right to rectification;
- the right to erasure;
- the right to restrict processing;
- the right to data portability;
- the right to object; and
- the right not to be subject to automated decision-making including profiling.
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR.
Data security and protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.
Fair & Transparent Privacy Explained
We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.
Partner links
Our website may contain partner links on some pages. These are self served through our own means. We only use trusted partners who each have high standards of user privacy and security. Our partners may collect data and use cookies on their own website(s) which we are not in control of.
If you have any concerns about this we suggest you do not click on of our partner links found throughout the website.
Email marketing messages & subscription
Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "Processing of your personal date" above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.
Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.
Any email marketing messages we send are in accordance with the GDPR and the PECR.
We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, you can also unsubscribe from all emails by following the link in any of our marketing emails, otherwise contact the EMS provider.
Our EMS provider is; GoDaddy.com. We hold the following information about you within our EMS system;
- Email address
- Subscription time & date
- Name
Resources & further information